Information We Collect
We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes:
- →Name, email address, and contact information
- →Account credentials
- →Payment and billing information
- →Product data, files, and communications
- →Usage data and analytics
- →Learning progress records and system audit logs
How We Use Your Information
We use the information we collect to:
- →Provide, maintain, and improve our services
- →Process transactions and send related information
- →Send technical notices, updates, and support messages
- →Respond to your comments and questions
- →Monitor and analyze trends, usage, and activities
- →Detect, prevent, and address technical issues
- →Support product quality and governance workflows
Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption to protect sensitive data in transit and at rest.
Data Sharing
We do not sell your personal information. We may share your information in the following situations:
- →With your consent
- →With service providers who assist in our operations
- →To comply with legal obligations
- →To protect our rights and prevent fraud
Your Rights
You have the right to:
- →Access and receive a copy of your personal data
- →Correct inaccurate personal data
- →Request deletion of your personal data
- →Object to or restrict processing of your data
- →Export your data
Cookies and Telemetry
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Service telemetry may also be collected to ensure reliability, security, and auditability. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations and resolve disputes.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@spaltx.com